We offer the best selection of Island tours, Pearl Harbor
tours and Eco Adventures to give our visitors exactly what they
want to see and experience. We offer a tour to Pearl harbor/
Arizona Memorial and it can be combine with a half day or full
day island tour. If you want to do some hiking of remote areas
to hidden waterfall and secluded beaches, our eco tour adventure
will allow you to do that. Our island tours are a great way to
see the island and you can choose from our full or half day
tours.
What is the best Pearl Harbor tour for me?
We offer the best selection of Pearl Harbor tours to give
our visitor exactly what they want to see and experience. We
offer a tour to Pearl harbor/ Arizona Memorial and it can be
combined with the city of Honolulu, Scenic Cost & hidden
Waterfall, the North Shore, USS Missouri or the entire island.
What is the best Eco-adventure tour for me?
We offer the best selection of eco-adventures to give our
visitors exactly what they want to see and experience. Waterfall
Adventure Hike is a perfect hike to a hidden waterfall.
Why does Discover offer seven different tours that include
Pearl Harbor Arizona Memorial?
Well, simply stated, different people have different needs.
We know that we can't address the needs of a wide range of
visitors with a single tour. That's why we offer seven different
tour combinations with Pearl Harbor. Each of our tours is
designed with the need of our visitors in mind. Arizona
Memorial, Missouri, Arizona Memorial /Honolulu City, Arizona
Memorial With Scenic Coasts & Hidden Waterfalls, Arizona
Memorial / North Shore, Arizona Memorial / Circle Island,
Arizona/ Memorial USS Missouri.
Why does Discover offer four island Tours?
We offer a full-day island tour for people who want to see
it all Circle Island Tour
We offer half-day island tours for people who are interested in
the North Shore Tour or Scenic Coasts & Hidden Waterfalls Tour
Why does Discover offer five Eco Adventures?
Eco-tourism is environmentally friendly and good for our
Islands.
Some visitors want to hike in the rainforest and others prefer
to swim at our beautiful beaches, others want to conquer Diamond
Head (Hawaii's most famous landmark), still others want the
challenge of learning to boogie board.
Where is the pick up location for the tour?
We pick up our passengers at most hotels in Waikiki
How do we know who is picking us up?
All of our vehicles are marked with Discover Hidden Hawaii
Tours. Also, our tour guides will be calling out your name when
they reach your hotel.
What happens if you do not pick us up?
That rarely happens, and when it does it's because we have
the wrong hotel information. It is very important that you enter
the correct hotel at which you will be staying. We recommend
that you reconfirm your reservation once you arrive. If there
are any changes on hotels or any delays on your arrival to the
islands let us know by calling us toll free 1-800-946-4432.
Remember that your tour guides have to pick up passengers at a
few hotels and they we will be there on time. For example if
your pick up time is between 8:45 and 9:05 am, your tour guide
will be there between those times. Should we not be there a few
minutes after the pick time, please call 1-800-946-4432 to check
on the location of your tour guide.
What is your cancellation policy?
Cancellations must be received more than 24 hours in advance
of tour date and will result in a 10% processing fee.
Cancellations made with less than 24 hours notice are fully
charged. No shows incur full charges. Claims for refunds must be
made within thirty days of the date of service. All tours which
include air transportation must be cancelled at least 72 hours
in advance and will incur a 10% processing fee.
If my plans changes may I change my reservation?
Yes, if you want to change your tour or tour date you can do
it by calling our toll free number at 1-800-946-4432.
Is there a charge for changing a reservation?
No there is no charge for changing a reservation.
How long has your company been in business?
Founded in 1995, we have been operating without causality or
major accident for nearly 8 years. Safety and customer
satisfaction is a way of life for our company.
Does your company have all required permits?
Yes, you can feel safe to be working with a reliable and
stable company with the Public Utilities Commission and State
and Federal permits and requirements.
Does your company have insurance?
Yes, we carry a $2 million auto and general liability
insurances.
What kind of training do you offer your tour guides?
Our tour guides are our main assets to us. After completing
a 2 weeks training in safety, Hawaiian culture, History,
customer service and defiance driving they become Hawai'i's
ambassadors of aloha.
What type of vehicles do you use?
We use deluxe air-condition mini-coaches that seat up to 25
passengers and 12 passengers executive vans.
Are your vehicles air-conditioned?
Yes, all of our vehicles are air-conditioned.
Can I request a front seat?
Yes, please call us at 1-800-946-4432 or email us requesting
front seat for disabled passengers.
Does your company have a maintenance program?
Yes, we follow the pre-maintenance program recommended by
the vehicle manufacturer to ensure our safety and limit vehicle
malfunctions.
Do you have full time mechanics?
Yes, we have two full-time certified mechanics that maintain
our fleet.
How often do you change your vehicles?
We change our vehicles every 3 years.
What happens if a vehicle brakes down during the tour?
Although this rarely happens we are prepared to send one of
our stand-by vehicles to the scene immediately.
Can your vehicles accommodate collapsible wheelchairs?
Yes, our vehicles can accommodate collapsible wheelchairs.
Please advise of your special needs by call us at
1-800-946-4432.
Can you provide or rent wheelchairs?
No, presently we do not provide or rent wheelchairs.
Does your vehicle have a wheelchair lift?
No, unfortunately our vehicles do not have wheelchair lifts.
Do you have a child rate?
Yes, our child rate applies to children between the ages of
2 and 11 years old. Lap child that do not use a seat travel at
no charge.
Do you provide or rent car seats?
No, we do not provide or rent car seat at this time. The law
does not required car seats on tour buses.
Can I bring a car seat?
Yes, you will be charged the child rate.
Are tours suitable for infants?
Yes, we do ask of the parents to keep their children under
control at all times for the child's safety and the enjoyment of
others. Hiking tours are not recommended for infants.
Are tours suitable for pregnant women?
Yes, all of the Island tours and Pearl Harbor tours are
suitable for pregnant women; however, Hiking tours are not
recommended for pregnant women.
Do you stop for snacks / lunch?
Yes, all of our tours stop for snacks on the short tours and
lunch on the full day tours. You will have time to feed your
baby.
Do you have bathroom stops?
Yes, we have scheduled bathroom stops along the routes.
Should you required additional stops please let your tour guide
know at the beginning of the tour and we will be more than happy
to accommodate your request.
Is there a lot of walking?
No, we do a lot of stops for picture taking to give you the
opportunity to experience Hawaii. All of the stops on our Island
tours & Pearl Harbor Tours are just a few yards from the
mini-buses and therefore you do not need to walk far. If you
prefer to stay on the bus, you can take pictures from your seat.
The only tours the required walking are the Hiking tours.
I have a medical condition; is it safe to go on tours?
For your safety, please check with your doctor and ask him /
her of the tour you want to take and follow his/her
instructions.
Do you have any experience working with Seniors?
Yes, we have been working successfully with seniors groups
since we started and we love it.
Can your vehicle accommodate collapsible wheelchairs?
Yes, our vehicle can accommodate collapsible wheelchairs.
Please advise of your special needs by calling us at
1-800-946-4432.
Can your provide or rent wheelchairs?
No, unfortunately we do not provide or rent wheelchair at
this time.
What should I bring for the eco Adventure?
If you are doing the Waterfall Hike Tour wear
comfortable shoes and clothing for hiking.
Does your company provide equipment needed for the beach
activities?
Yes, we provide sanitized snorkeling equipment and boogie
boards.
Does your company provide equipment needed for the hiking
tours?
Yes, depending on the trail, if needed we will provide
walking sticks, backpacks and the use of binoculars.
How safe are the hiking trails?
We hike in well-maintained trails. There are no dangerous or
poisonous animals or plants in Hawaii
What about dangerous plants or poisonous animal or snakes?
There are no dangerous or poisonous animals, snakes or
plants in Hawaii.
Are there mosquitoes on the trails?
Yes, tropical rainforests may have mosquitoes.
What kind of plants and flowers do you see in the hikes?
You will see endemic, indigenous, and introduced plants to
the islands. Your tour guides will point out these beautiful
plants.
What birds can we see?
As with all nature tours, some days there are many birds to
see, while other days there are none. Often you see white Rum-Shama,
Japanese Bush Warbler, and Japanese White-Eye to name a few.
What can I learn in this eco-adventure?
Learn how the Hawaiian people used various species of
plants. Also learn about our legends, geology, history, and
archeology.
What about when there is inclement weather?
It rarely happens, but if the trails are not safe we will
not operate the tour and you can reschedule or get a full
refund.
Are your tour guides trained for emergencies?
Yes, our professional guides are certified in first aid,
water safety and CPR. We also carry first aid kits and mobile
phones.
What kind of physical condition do I need to be in to
participate on the eco-adventure?
Participants should not have any medical conditions that
prohibit physical activity
Are the trails wheel chair accessible?
No they are not.
How old do you have to be to go on this tour?
We do not recommend this tour for infants less than 3 years
old.
What can I bring with me on the tour to Pearl Harbor/ Arizona
Memorial?
Because of security reasons you are not allow to bring any
fanny packs, backpacks, purses or anything that provides
concealment. You can bring your cameras and videos without their
cases. If you are doing a Pearl Harbor with an Island tour combo
you may bring your purses and leave them with your tour guides.
We ask that you take all your cash and credit cards with you.
Your personal items will be locked in the vehicle.
Does your company provide narration about Pearl Harbor/
Arizona Memorial?
Yes, our tours are fully narrated and on the way to Pearl
Harbor your tour guide will narrate the prelude to the attack.
What is the best time to go to Pearl Harbor/ Arizona
Memorial?
The morning tours are the most ideal, especially the 6:45
a.m.
Are there long lines at Pearl Harbor/ Arizona Memorial?
During the high seasons there can be long lines. However if
you take the earliest tour at 6:45 a.m. you should not have any
problems.
Do I get to board the Memorial?
Yes we provide the official Navy tour and you board the Navy
shuttle-boat to the Arizona Memorial.
Can I bring flowers to Pearl Harbor/ Arizona Memorial?
Yes, you can bring flowers to honor our heroes. If you plan
to use your lei's flowers please break the thread so the marine
life is not hurt.
Is there a bookstore at Pearl Harbor/ Arizona Memorial
National Park?
Yes there is a bookstore with many books and memorabilia of
WWII.
Is there a cafeteria at Pearl Harbor/ Arizona Memorial
National Park?
There is a snack shop where you can buy water, coffee,
sodas, sandwiches and other snacks.
Are your tour guides trained for emergencies?
Yes, our professional guides are certified in first aid, and
CPR. We also carry first aid kits and mobile phones.
