Cancellation Policy

Cancellation Policy

Reserve your tours with confidence!
You vacation is in good hands. With our hassle-free cancellation policy, it’s easy to reschedule or cancel your tour if something comes up. Just call us at least 48 hours in advance and you won’t be charged a cent. Unlike other tour companies, we never charge cancellation or change fees—not ever! Countless customers have thanked us for our simple refund policy. We know how important your vacation is, so you don’t have to worry about your tour reservations if your plans change. Our Guarantee to You: Receive a 100% refund if your plans change for any reason at least 48 hours prior to departure on tours that do not include airfare. Say goodbye to extra fees and charges
  • No cancellation penalties*
  • No service fees
  • No processing fees
  • No change fees
  • No worries, no headaches, no questions: just part of our commitment to you!
*Reservations cancelled within 48 hours of the event, or include airfare, are non-refundable.

 
Money Back Guarantee
Maintain peace of mind with our 100% money back guarantee!

Your vacation time is valuable and we want you to participate in all the fun Hawaii tours and activities you want, when you want. This is why we have implemented our new “Money Back Guarantee” policy. Now, when you make your reservation with Discover Hawaii Tours, you can relax.

 
Our Guarantee:
Receive a 100% refund if your plans change for any reason at least 48 hours prior to departure on tours that do not include airfare.
  • No cancellation penalties*
  • No service fees
  • No processing fees
  • No change fees
Tours with airfare:
Due to airline tickets restrictions, inter-island tours are non-refundable. Airline tickets are non-changeable and non-transferable.

*Reservations cancelled within 48 hours of the event are non-refundable. Our company will not share or exchange online information you provide to us (including email addresses). All personal information you submit is encrypted and secure.
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